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雅思口语part2&3事件类话题范文：对投诉结果满意

2018-11-20 12:00:02来源：网络 柯林斯词典

　　雅思口语考试话题类型多种多样，掌握每种话题的表达方法，才能以不变应万变，今天新东方在线小编就来给大家分享一下，雅思口语part2&3事物类话题范文：对投诉结果满意，更多雅思口语话题范文，欢迎随时关注新东方在线雅思网。

推荐阅读：雅思口语part2&3事件类话题范文汇总

　　A time when you made a complaint and were satisfied with the result

　　P2

　　Describe a complaint that you made and you were satisfied with the result

　　You should say:

　　When it happened

　　Who you complained to

　　What you complained about

　　And why you were satisfied with the result

　　P3

　　What products or services do people in your country like to complain about?

　　Would you buy things in the shops which you have made complaints before?

　　Is it necessary for companies to set up customer service?

　　Do you think customers’ complaints will improve products or services?

　　Are there any disadvantages to set up customer service?

　　范文

　　The complaint I am going to tell you happened a few months ago. Then I was in the middle of a financial crisis. I had to cut my budget on other aspects so that I could afford the textbooks that teachers required me to buy. After reviewing my bills, I found I had spent too much money on my cell phone. So I decided to degrade the package.

　　When I called the customer service of the operating company, the representative said that I could upgrade my package any time I wanted, but if I wanted to degrade it, I had to wait until next year. It was totally absurd. But no matter what I said, the staff insisted that this was the regulation and there was no room for negotiation. I called several times. Every representative gave the same answer.

　　I was enraged. I went to the website of the Ministry of Industry and Information Technology, which is a government body supervising all the mobile operating companies. I filled a form, explaining what happened in details and why I thought this was unfair. After I submitting it, the website said it would give me a reply in 7 working days.

　　In fact, it did not take that long. On the second day, the company’s customer service called. He said he was the manager of the relevant department and was sorry about the inconvenience his colleagues had caused. The package of my number was degraded immediately. I was satisfied with his attitude and the result.


本文关键字: 雅思口语话题范文

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